Select Page
Hourly rate or total cost

Hourly rate or total cost

Be sure to check out my latest SphereOI blog, Hourly rate or total cost, on what I found completely missing in online advice for IT outsourcing.  I can’t help but wonder if the content out there is simply repeating what C-suite executives want to hear.  Companies...

read more
Weekly Reads, 06/29/2022

Weekly Reads, 06/29/2022

Return on investment (ROI) is often the cornerstone of C-level decision making.  But even as businesses embrace AI and spending is on the rise, a high ROI is not guaranteed.  Making the business case for AI is challenging where the VentureBeat article titled “The...

read more
Weekly Reads, 06/15/2022

Weekly Reads, 06/15/2022

Federated learning is a technique where machine learning algorithms are trained using data that never leaves the end-users' device or server where it lives. Given that I had several customers specifically request federated learning in the last few weeks, I can see...

read more
Weekly Reads, 06/08/2022

Weekly Reads, 06/08/2022

Focus on tech instead of employees.  That is mistake #1 in the first article on cybersecurity in my reading list below.  When managers believe cybersecurity is mostly a technological problem that can be quickly fixed with a product, it ignores the people issues that...

read more
Weekly Reads, 06/01/2022

Weekly Reads, 06/01/2022

I had lunch with a senior IT executive of a Fortune 500 company who I had the privilege of working with on past software development projects.  He said the #1 challenge he faced was speed.  That is a tall order for any large company that has established...

read more
Weekly Reads

Weekly Reads

This week we have a theme in our readings were we discuss ethics, bias, and fairness in AI systems and why it is so important. Biased algorithm systems - whether they are AI or not, can cause harm. So this topic is not something that is innately unique to AI systems...

read more
Why this blog?

Why this blog?

One can only stand on the sidelines and watch others write about technology while you are hands-on building digital solutions for so long.  My role as a practitioner for so many years made me a skeptic of all those pundits who write about the next big thing in...

read more

Theresa Smith

Theresa Smith is a Senior Partner and Technology Delivery Lead for SphereOI who works with commercial and federal government clients to define and deliver enterprise technology that drives successful change for digital experience, artificial intelligence, machine learning, data analytics, cloud, customer experience, digital transformation, and blockchain.  Theresa has extensive practical experience with enterprise projects and operational issues, where she consults, advises, and shapes the delivery of services for her clients. Theresa is particularly well known for skills in client engagement, satisfaction, and retention where she combines that with a solid software engineering background to deliver what is most valuable to the client.